Walk-In Interview Jobs at Shangri-La Kuala Lumpur, Malaysia

Shangri-La Kuala Lumpur, Malaysia, Is Hiring
(Walk-In Interviews)
Shangri‑La Kuala Lumpur is hosting an open walk-in interview for over 40 full‑time roles across Culinary, Food & Beverage, Front Office, Housekeeping, HR, Sales & Marketing, Engineering, Revenue, and Spa & Wellness departments. If you’re seeking an exciting hotel job vacancy in Kuala Lumpur, this is your chance to meet recruiters in person and explore long‑term growth within a globally renowned hospitality brand.
Nestled in the heart of the city’s Golden Triangle, Shangri‑La Kuala Lumpur is a luxury flagship known for its warm service, elegant design, and award‑winning dining venues. From panoramic rooftop bars to tranquil spa sanctuaries, the property offers an immersive guest experience rooted in comfort and sophistication. As part of the Shangri‑La Group, the hotel is committed to nurturing talent and fostering internal mobility across Asia and beyond.
Hiring Across Multiple Departments
- Front Office
- Housekeeping
- Food & Beverage
- Culinary
- Spa
- Engineering
- Sales & Marketing
- Revenue
- Human Resources
The walk‑in event is open to applicants for roles across key departments. In the Front Office, the hotel is hiring for positions such as Front Office Assistant and Service Manager – Concierge (AGSM). The Housekeeping team is expanding with Supervisor and Room Attendant roles. Furthermore, the Food & Beverage department covers multiple outlets, from Lobby Lounge and Arthur’s Bar & Grill to Lemon Garden, Shang Palace, and Room Service, with roles ranging from Service Manager and Captain to Mixologists, Bartenders, Waiters, and Stewards. On the Culinary side, opportunities include Chef de Cuisine, Sous Chef, Senior Chef de Partie, and Commis roles in various kitchens.
Moreover, Spa & Recreation is recruiting for Spa Therapists, Engineering is looking for Assistant Maintenance Engineers and Technicians, and Commercial Sales and Marketing teams are seeking Sales Manager, Events Manager, and F&B Marketing Manager. Revenue Optimization needs a Service Associate – Customer Sales (Reservations), and Human Resources is hiring a Service Associate – HR.
Qualifications & Experience
- Prior hospitality experience (1-5 years), depending on the role.
- Engineering roles: technical certification (AO) and relevant maintenance skills.
- Service roles: excellent communication and guest service focus.
- All positions require fluency in English; additional languages are a plus.
- Open to Malaysians or Malaysian Permanent Residents only.
Benefits of Working at Shangri‑La KL
Joining Shangri‑La Kuala Lumpur means becoming part of a global hospitality family. Team members enjoy:
- Competitive salary with performance-based increments
- Duty meals and uniform laundry
- Access to Shangri‑La Academy training programs
- Employee discounts on stays and F&B worldwide
- Health insurance and wellness initiatives
- Staff events and recognition programs
- Career mobility within the wider Shangri‑La Group
Explore More Career Opportunities at Shangri-La
Walk-In Details
Date: 2nd July
Time: 9:00 A.M – 5:00 P.M
Venue: Melaka Room, Level B2
Please bring:
- Your updated resume
- Originals and photocopies of academic certificates (including SPM results)
- A recent passport-sized photo
- MyKad (original + photocopy)
- Digital COVID‑19 vaccination certificate & booster dose
- The latest 3 months’ pay slips
How to Register for a Walk-In Interview
- Scroll to the “Job Openings” section below.
- Choose the position that matches your experience.
- Click the ‘Register Now” button next to the job listing.
Note: Open to Malaysians or Malaysian Permanent Residents only.
Bring your enthusiasm and best professional self – this is a rare opportunity to step directly into a long‑term role with Shangri‑La Kuala Lumpur. Excellent careers began at events like this!
Job Openings
-
FRONT OFFICE
- - Front Office Assistant
- - Service Manager - Concierge (AGSM)
-
HOUSEKEEPING
- - Housekeeping Supervisor
- - Room Attendant
-
FOOD & BEVERAGE
- - Service Manager - F&B (AGSM) (Lobby Lounge)
- - Captain (Lobby Lounge)
- - Bartender (Lobby Lounge)
- - Service Manager - F&B (AGSM) (Arthurs Bar & Grill)
- - Service Manager - F&B (Head Mixologist) (Arthurs Bar & Grill)
- - Mixologist (Arthurs Bar & Grill)
- - Waiter (Arthurs Bar & Grill)
- - Service Manager - F&B (AGSM) (Room Service)
- - Waiter (Room Service)
- - Stewarding (Room Service)
- - Service Manager - Stewarding (Chief Steward) (Room Service)
- - Service Manager - F&B (AGSM) (Lemon Garden)
- - Captain (Lemon Garden)
- - Bar Captain (Lemon Garden)
- - Hostess (Lemon Garden)
- - Waiter (Lemon Garden)
- - Captain (Shang Palace)
-
CULINARY
- - Chef De Cuisine (Lemon Garden)
- - Senior Sous Chef (Lemon Garden)
- - Sous Chef (Lemon Garden)
- - Senior Chef De Partie (Lemon Garden)
- - Chef De Partie (Lemon Garden)
- - Commis I,II,III (Lemon Garden)
- - Commis I - Bakery (Garde Manger)
- - Service Manager - Kitchen (Sous Chef) (Room service)
- - Commis I, II (Room service)
- - Service Manager - Kitchen (Senior Sous Chef) (Shang Palace)
- - Sous Chef (Shang Palace)
- - Commis I,II,III (Shang Palace)
-
SPA & RECREATION
- - Spa Therapist
-
ENGINEERING
- - Assistant Maintenance Engineer (A4/ AO Certified)
- - Technician (AO Certified)
-
COMMERCIAL SALES
- - Sales Manager
- - Events Manager
-
COMMERCIAL MARKETING
- - F&B Marketing Manager
-
REVENUE OPTIMIZATION
- - Service Associate - Customer Sales (Reservations)
-
HUMAN RESOURCES
- - Service Associate - HR
About Company / Group
-
Shangri-La Kuala Lumpur
11, Jln Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Situated in the heart of the Golden Triangle, Shangri-La Kuala Lumpur effortlessly combines timeless elegance with modern sophistication. This 662-room hotel offers a peaceful sanctuary just minutes from the city’s business hub and major attractions. Known as one of the most sought-after luxury hotels in Kuala Lumpur, it caters seamlessly to both leisure and business travellers. With its lush landscaped gardens, thoughtful service, and refined interiors, the hotel delivers an experience that balances comfort with understated grandeur.
Dining at Shangri-La Kuala Lumpur, Malaysia
The hotel showcases a diverse range of dining options, each offering distinctive flavours and stylish settings:- Lemon Garden: Features live stations and a vibrant buffet with Asian and international dishes.
- Shang Palace: Celebrated for its authentic Cantonese cuisine and traditional Chinese ambience.
- Zipangu: Offers refined Japanese fare including sushi, sashimi, and robatayaki in a contemporary space.
- Arthur’s Bar & Grill: A lively venue for premium grilled meats, cocktails, and comfort food.
- Lobby Lounge: Serves premium teas, artisanal coffee, and elegant afternoon tea in a relaxed environment.
- Poolside Terrace: Casual poolside dining with refreshing beverages and light bites.
Spa & Wellness
The on-site Spa at Shangri-La offers a calm retreat in the heart of the city. Its menu includes holistic massages, therapeutic body treatments, and skincare rituals that promote relaxation and balance. Facilities also include steam rooms and tranquil spaces, designed to enhance wellbeing in every session.
Events & Banquets
Spanning over 4,452 square meters, the hotel’s event spaces are both elegant and versatile. The pillarless Grand Ballroom accommodates up to 1,800 guests, making it perfect for conferences, receptions, or weddings. In addition, 15 modern function rooms offer flexibility for meetings, private gatherings, and business presentations. Every venue is equipped with advanced technology and supported by expert event planning services.
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