Now Hiring: Jobs at Shangri-La Hotel Surabaya, Indonesia

Shangri-La Hotel Surabaya, Indonesia, Is Hiring (Multiple Jobs)

If you’re looking for hotel jobs in Indonesia that offer room to grow, a professional work environment, and the chance to be part of a globally respected brand, Shangri-La Hotel Surabaya is hiring across several departments. Whether your background is in Culinary, Sales, Engineering, or Communications, this is a solid opportunity to take your career forward with a team that values both excellence and passion for service.

Located right in the heart of Surabaya’s business and cultural district, Shangri-La Hotel Surabaya is known as one of the city’s top five-star properties. With 365 guest rooms and suites, award-winning restaurants, large event spaces, and top-notch leisure facilities, the hotel has built a strong reputation for quality and attention to detail. As part of the Shangri-La Group, it combines modern comfort with warm Asian hospitality, making it a top pick for both local and international guests.

Hiring for Multiple Departments

A range of mid to senior-level roles is now open across key divisions. In the Culinary team, openings include Dim Sum Chef, Sous Chef for the All-Day Dining restaurant, and Pastry Chef, ideal for those with a passion for regional and international cuisine. The Food & Beverage department is looking for a Banquet Service Manager to oversee operations for high-profile events and banquets. The Sales division welcomes applications for a Sales Manager (Java Sales Office) and a Communication Manager, both pivotal roles in strengthening brand presence and client relations. Additionally, the Engineering department is hiring a Service Manager to manage day-to-day operations and keep all technical areas running smoothly.

These opportunities cater to professionals with experience in luxury hotels who are eager to take on new challenges while working with one of Asia’s leading hospitality brands.

Qualifications & Experience

• Minimum 2-4 years of relevant experience in the applied role, preferably in 5-star hotels
• Culinary or Hospitality Management degree/diploma for kitchen or service positions
• Excellent communication skills (English proficiency preferred)
• Prior experience in managing teams and operations, especially for managerial roles
• Passion for luxury service and a strong sense of responsibility

Benefits of Working at Shangri-La Surabaya

Working at Shangri-La goes far beyond a paycheck; it’s about becoming part of a nurturing, globally respected culture. Here’s what selected candidates can look forward to:

• Competitive salary
• Complimentary duty meals and laundry services
• Medical and life insurance benefits
• Structured training programs through the Shangri-La Academy
• Employee discounts at Shangri-La hotels globally
• Vibrant team culture that encourages innovation, learning, and mutual respect

Frequently Asked Questions (FAQ)

Q1. Is prior luxury hotel experience required?
Yes, prior experience in a 4- or 5-star hotel is preferred, especially for leadership roles.

Q2. Are Indonesian nationals given preference?
Yes, local candidates who meet the requirements are highly encouraged to apply.

Q3. What is the work culture like at Shangri-La Surabaya?
It’s collaborative, fast-paced, and guest-focused, with a strong emphasis on teamwork, training, and Asian values of respect and hospitality.

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How to Apply for These Jobs In Surabaya, Indonesia

1. Scroll to the “Job Openings” section below.
2. Choose the position that matches your experience.
3. To apply, click the ‘Apply Now” button next to the job listing and send your updated CV/resume via email.

Note: Please make sure to mention the position you are applying for in the subject line of your email when you submit your application.