Jobs at Shangri-La Hotel Surabaya, Indonesia
Shangri-La Hotel Surabaya, Indonesia, Is Hiring
Exploring hotel jobs in Surabaya that offer professional development in a luxury setting? Shangri-La Hotel Surabaya is inviting dynamic individuals to join its diverse team across key departments. As one of the city’s most respected five-star hotels, Shangri-La delivers world-class hospitality with authentic warmth and service excellence. This is an opportunity to work with a brand that values both passion and professionalism.
Departments Hiring
The Culinary Department is expanding with exciting roles including Executive Chinese Chef, Dim Sum Chef, Pastry Chef, and All Day Dining Sous Chef, each ideal for professionals with strong technical expertise and creative flair. In Sales & Marketing, the hotel is seeking a Communication Manager, Digital Marketing Manager, and a Sales Manager (JSO) to drive brand visibility and revenue. For operational support, roles such as Hygiene & Sanitation Manager and Security Service Manager are open for experienced professionals committed to safety and compliance. The Engineering Department is hiring a Service Manager who can lead technical operations with precision and proactive planning. Meanwhile, the Front Office team is looking for a Service Associate – Reception and a Duty Manager to ensure seamless guest experiences from check-in to departure.
Qualifications & Experience
– Proficiency in English; Bahasa Indonesia is a plus.
– Minimum 2-4 years of experience in a similar role within luxury hotels.
Benefits of Working at Shangri-La Hotel Surabaya
Working at Shangri-La means access to global career development, competitive salary packages, and a positive work culture rooted in respect and inclusivity. Associates receive complimentary duty meals, laundry services, health coverage, training programs, and exclusive discounts across Shangri-La properties worldwide. It’s an ideal environment for those pursuing hospitality careers in Surabaya with long-term potential.
Explore Current Openings
How To Apply
1) Scroll to the “Job Openings” section below.
2) Choose the position that matches your experience.
3) To apply, click the ‘Apply Now” button next to the job listing and send your updated CV/resume via email.
Note: Please make sure to mention the position you are applying for in the subject line of your email when you submit your application.
Job Openings
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Executive Chinese Chef
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Pastry Chef
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All Day Dining Sous Chef
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Dim Sum Chef
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Communication Manager
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Sales Manager (JSO)
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Hygiene & Sanitation Manager
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Digital Marketing Manager
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Security Service Manager
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Service Manager - Engineering
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Duty Manager
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Service Associate - Reception
About Company / Group
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Shangri-La Hotel Surabaya, Indonesia
Jl. Mayjen Sungkono No.120, Pakis, Kec. Sawahan, Surabaya, Jawa Timur 60256, Indonesia
Shangri-La Surabaya offers a serene haven in the heart of the city, combining tranquility with easy access to Surabaya's premier attractions. Just a 5-minute drive from the upscale Ciputra World Mall, guests can enjoy world-class shopping and dining. For a fun-filled family outing, the famous Surabaya Zoo is only 10 minutes away, while Juanda International Airport is conveniently located just 30 minutes from the hotel, ensuring effortless travel for both leisure and business visitors. Boasting 365 elegantly designed guest rooms and suites, five exceptional dining venues, and a host of recreational facilities, the hotel provides an ideal balance of luxury, comfort, and convenience.
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